DraftKings Review

One of the leading US sportsbooks and daily fantasy sports platforms

Jimmy E
DraftKings was launched in 2012 in the United States as a daily fantasy sports company. It expanded to sports betting in 2018 and has since become one of the industry leaders in the US market. The sportsbook is also available in Ontario, Canada. In this review, we’ll tell you everything you need to know about the bookie’s sports coverage, betting options, bonuses and promotions, payment methods, and whether its glowing reputation is deserved.
Pros & Cons
PROS
  • Plenty of promotions are offered on a regular basis
  • Wide selection of player prop bets for popular events
  • Excellent in-play experience
  • One of the best mobile apps in the business 
  • Attractive loyalty program
CONS
  • Known for limiting professional gamblers and big-time winners
  • The Live Chat customer support uses a chatbot
  • Withdrawals can often take longer than predicted
Top Features
  • Acca Bost Icon Acca Boosts
  • Android App Logo Android App
  • Apk For Android Icon APK for Android
  • Bet Builder Icon Bet Builder
  • Bet History Tracker Bet History Tracker
  • Bet Tutorials And Guides Betting Tutoria...

    Betting Tutorials and Guides

  • Cash Out Logo Cash Out
  • Casino Logo Casino
  • Cross Sport Accumulator Icon Cross-Sport Acc...

    Cross-Sport Accumulators

  • Customizable Odds Format Customizable Od...

    Customizable Odds Formats

  • Early Payout Icon Early Payout
  • Enhanced Odds Icon Enhanced Odds
  • Event Specific Bonuses Icon Event-Specific ...

    Event-Specific Bonuses

  • Ios App Logo iOS App
  • Localized Promotions For Specific Regions Localized Promo...

    Localized Promotions for Specific Regions

  • Loyalty Program Icon Loyalty Programs
  • Mobile Optimized Website Mobile-Optimize...

    Mobile-Optimized Website

  • Multibet Insurance Icon Multibet Insurance
  • No Deposit Bonuses Icon No Deposit Bonuses
  • Odds Boost For Loyal Customers Odds Boost for ...

    Odds Boost for Loyal Customers

  • Partial Cash Out Icon Partial Cash Out
  • Responsible Gambling Tools Icon Responsible Gam...

    Responsible Gambling Tools

  • Leaderboards Icon Seasonal Challe...

    Seasonal Challenges and Leaderboards

  • Statistics Widget For Events Icon Statistics Widg...

    Statistics Widgets for Events

  • Tips Predictions Insights Tips & Pred...

    Tips & Predictions & Insights

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Payment Methods
  • Debit Card V1 Logo

    Debit card

  • Credit Card V1 Logo

    Credit card

  • Paypal V1 Logo

    PayPal

  • Echecks V1 Logo

    eChecks

  • Apple Pay V1 Logo

    Apple Pay

  • American Express V1 Logo

    American Express

  • Cash At Cage V1 Logo

    Cash at Cage

  • Mastercard V1 Logo

    MasterCard

  • Neteller V1 Logo

    Neteller

  • Playplus V1 Logo

    Play+

  • Skrill V1 Logo

    Skrill

  • Visa V1 Logo

    Visa

  • Wire Transfer V1 Logo

    Wire Transfer

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Compatible With
  • Has a Website for PC and Mac Browsers
    Has a Website for PC and Mac Browsers
  • Has a Responsive Design for Mobile Devices
    Has a Responsive Design for Mobile Devices
  • Has an Android Mobile App
    Has an Android Mobile App
  • Has an iOS App
    Has an iOS App
  • Has an App for iPadOS
    Has an App for iPadOS
Bookmaker Owner (head company) DraftKings Inc
Website draftkings.com
Founded 2012
Online Since 2012
Support Email support@draftkings.com
Social media Facebook, Instagram, Youtube
Currencies CAD, USD
Languages English
Licenses Arizona Department of Gaming, Colorado Division of Gaming, Connecticut Gaming Commission, Illinois Gaming Board, Indiana Gaming Commission, Iowa Racing and Gaming Commission, Kansas Racing and Gaming Commission, Louisiana Gaming Control Board, Maryland Lottery and Gaming Control Agency, Massachusetts Gaming Commission, Michigan Gaming Control Board, New Hampshire Lottery Commission, New Jersey Casino Control Commission, New York State Gaming Commission, Ontario Alcohol and Gaming Commission, Oregon Lottery Commission, Pennsylvania Gaming Control Board, Tennessee Gaming Commission, Virginia Lottery, Washington State Gambling Commission, West Virginia Lottery Commission, Wyoming Gaming Commission
Target Markets Canada, United States
Restricted Countries Ukraine
Target States Arizona, Colorado, Connecticut, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ontario, Oregon, Pennsylvania, Tennessee, Virginia, Washington, West Virginia, Wyoming
Licensed Countries United States, United States, United States, United States, United States, United States, United States, United States, United States, United States, United States, United States, United States, United States, Canada, United States, United States, United States, United States, United States, United States, United States
Software Proprietary
Sport Types American Football, Australian Rules Football, Auto Racing, Baseball, Basketball, Boxing, Cricket, Cycling, Darts, Esports, Fantasy Sports, Football, Golf, Handball, Ice Hockey, Lacrosse, MMA, Motorcycle Racing, Rugby League, Rugby Union, Snooker, Table Tennis, Tennis, Volleyball
Other Products Casino, Live Casino
Number of Sport Games 24
Number of Sport Events 253
Live Events Daily 168
Live Events Monthly 5040
Pre-match Events per Month 9160
Min. Bet $1
Max. Profit Unlimited
Min. Deposit $5
Deposit Charge Free of charge
Min. Withdrawal $1
Withdrawal Time Up to 8 working days
Payout
93%
Types of Odds American (Moneyline), Decimal, Fractional (British)
Show more

Rating Details

Bonuses
4.5

This bookie offers a welcome bonus for new users that allows them to get $150 in free bets with a single $5 wager. DraftKings also has a refer-a-friend program and frequently runs various promotions for all the major events. Jump to details

Payment Options
4.5

DraftKings offers its bettors a variety of payment options, including Apple Pay, credit and debit cards, gift cards, online banking, and PayPal. Bettors can also deposit cash to their accounts at a number of retail locations. The availability of payment options depends on the state you are located in. Jump to details

Support
4.9

DraftKings offers 24/7 customer support through Live Chat, although users first need to get through the chatbot in order to be connected with an agent. Other methods include email or official social media. The bookie doesn’t have phone support, but users can request a callback. Jump to details

Betting Variety
4.7

DraftKings offers more than 20 sports and an impressive selection of markets. This includes all four major US sports, soccer, and less popular sports like darts and cycling. Punters can also bet on events like Oscars and Grammys. Jump to details

Odds
4.8

DraftKings releases odds 12 to 20 hours before an event for daily sports and six to seven days before a match for weekly sports. The quality of the odds across the board is in the middle of the pack, with the exception being MLB and WNBA, where punters can find great value. Jump to details

Live Betting
4.7

The bookmaker’s live betting section is well-designed and simple to use. The odds are updated in real time, and wagers are accepted quickly. On top of that, users can place a Same Game Parlay (SGP) on in-play events. Jump to details

Website
4.9

The website has a user-friendly interface that makes navigation really easy. You can browse through popular events on the main page and quickly switch between in-play betting and events from major sports. The dark theme is attractive, and the odds are easily readable.

Mobile
4.9

DraftKings mobile app is available for iOS and Android devices. It is fast, has an intuitive design, and is one of the best-looking apps on the market. Users can also opt for a well-optimized mobile website if they want to bet on the go without downloading the app.

DraftKings Compared to Other Market Leaders

DraftKings faces strong competition in the US market from the likes of FanDuel, BetMGM, and Caesars.

FanDuel is considered DraftKings’ main rival, as both sportsbooks started as daily fantasy sports providers. DraftKings has a better welcome offer that includes $150 in bonus bets after users make a $5 wager. The bonus is credited regardless of the outcome. At FanDuel, the bonus is released only if the $5 wager wins. FanDuel tends to have better odds on futures and has a maximum payout of $1 million compared to DraftKings’ $500,000 limit. 

DraftKings edges out BetMGM when it comes to the number of sports available. The former offers 20 different sports, while the latter only has 15. On the other hand, BetMGM offers payment methods not available on DraftKings like Skrill. 

DraftKings holds an upper hand on Caesars in terms of welcome offers. Caesars doesn’t have a traditional welcome bonus and only provides new users with profit boosts on winning bets. Caesars is generally considered to have a better loyalty program as members can get more generous rewards like complimentary travel and entertainment experiences.

Features FanDuel BetMGM Caesars
In Play Mode Yes âś… Yes âś… Yes âś…
Live Streaming Yes ✅ Yes ✅ No ❌
Cash Out Yes ✅ Yes ✅ No ❌
Mobile Application Yes âś… Yes âś… Yes âś…
Bookmaker Payout 94% 93% 94%
Min Deposit $10 $10 $10
Min Bet $0.10 $0.50 $0.10
Max Profit $1000000 Unlimited Unlimited
Min Withdrawal $10 $20 $1
Withdrawal Time Up to 10 working days Up to 5 working days Up to 5 working days
Rating
4.8
4.7
4

About DraftKings and DraftKings Holdings Inc.

DraftKings was founded in 2012 in Boston, Massachusetts. Its parent company, DraftKings Inc., went public in 2020 through a reverse merger with a Bulgarian tech company, SBTech, and a special-purpose acquisition company (SPAC), Diamond Eagle, at an initial evaluation of $3.3 billion. The firm trades at NASDAQ under ticker DKNG and currently has a market cap of $20.10 billion. For fiscal 2024, it reported $4.77 billion in revenue, a 30% year-over-year increase, and positive free cash flow for the first time in its history. 

In its most recent sustainability report, the company said that responsible gaming remains one of its core principles. It continues to prioritize its Inclusion, Equity & Belonging program that promotes diversity. DraftKings also aligns its business strategy with ESG opportunities. It is a welcomed move, considering that its total ESG Score shows severe risk at 34.8, according to Yahoo Finance.

DraftKings has a 34% share in the US sports betting market, trailing only FanDuel. Its target audience centers on sports fans from age 18 to 34. It had 3.6 million average monthly unique players in 2024 and 39 million registered players at the end of 2024. 

The sportsbook is known for its aggressive marketing strategy that included spending $500 million on marketing in the past year. DraftKings frequently runs relatable promotional campaigns advertised on national television during major events like the Super Bowl and March Madness. It collaborates with celebrities and influencers to promote its brand. DraftKings recently hired NBA legend Shaquille O’Neal as a brand ambassador while also being endorsed by Los Angeles Lakers superstar LeBron James and comedian Kevin Hart. Lastly, the company is a prominent partner of podcasts and sports shows like Kill Tony and Pardon My Take.

DraftKings’ main philanthropic initiative is the DraftKings S.E.R.V.E.S. (Service, Equity, Responsibility, Vitality, Environment, and Sports) program. It funds more than 30 Responsible Gaming State Councils, provides career development and training for veterans and their spouses, supports a wide range of charities, and collaborates with environmental organizations. The company also donated $200,000 to the Jackie Robinson Foundation to narrow the gap in higher education, partnered up with Larry Fitzgerald Foundation to raise money for breast cancer research, and runs a Tech for Heroes program that helps veterans gain IT skills and find jobs in the IT industry.

Where You Can Bet With DraftKings

DraftKings is mainly focused on the US market, having an online presence in all of the states where betting is legal. The bookmaker is also licensed in Ontario, Canada. It previously provided daily fantasy sports services in several European countries, including the UK and Germany, but ceased these operations in recent years. We created a helpful map that will make it easier for you to check the availability of DraftKings in your location.

Licenced
Restricted

United States

DraftKings launched its first US online sportsbook in 2018 in New Jersey. Since then, it expanded to 24 more states and Washington D.C. while growing into one of the leading bookmakers in the country. It also operates retail-only locations in Mississippi, New Mexico, and Washington through partnerships with local casinos. The bookie recently applied for a license in Missouri, where legal online sports betting is expected to launch by the end of 2025. 

Licenced
Restricted
Arizona
Colorado
Connecticut
Illinois
Indiana
Iowa
Kansas
Louisiana
Maryland
Massachusetts
Michigan
New Hampshire
New Jersey
New York
Oregon
Pennsylvania
Tennessee
Virginia
Washington
West Virginia
Wyoming
Alabama
Alaska
Arkansas
California
Delaware
Florida
Georgia
Hawaii
Idaho
Kentucky
Maine
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Mexico
North Carolina
North Dakota
Ohio
Oklahoma
Rhode Island
South Carolina
South Dakota
Texas
Utah
Vermont
Wisconsin

Canada

DraftKings operates a sportsbook and casino platform in Ontario, Canada. It entered the market in May 2022, six weeks after the province legalized online gambling. At the time, it was only the 12th operator to receive a two-year license from Ontario’s regulatory agency AGCO.

Canadian bettors need to be located in Ontario to have full access to the sportsbook. If they find themselves in other provinces, they are able to access their account and make deposits and withdrawals. However, they can’t place wagers or play casino games. 

Regulatory Track Records

DraftKings had its fair share of run-ins with regulators over the years. In 2015, the company, alongside its rival FanDuel, was accused by the New York Attorney General of false advertisement. It agreed to pay $6 million in settlement a year later without denying or admitting the accusations. 

In 2021, short-seller Hindenburg Research accused DraftKings’ merger partner SBTech of taking part in black-market gambling. The report caused DraftKings’ shares to plummet and resulted in a class action by a group of investors. The sportsbook denied any wrongdoings, and the case was dismissed by a US district judge. 

DraftKings paid a fine of $100,000 in 2024 for mistakenly reporting sports betting data in New Jersey. It was also fined $22,500 in Connecticut and forced to issue a refund to players after one of its slot games failed to pay out any winning for a week. 

Odds

For daily sports, DraftKings posts its odds 12 to 20 hours before the event starts. The odds for weekly sports are usually posted six or seven days before. 

DraftKings displays the odds in American format as a default. Users can switch the display to decimal or fractional odds. There is no quick toggle to do so, and you need to visit the “My Account” section to make the change. When decimal odds are selected, they are displayed with two decimals. 

DraftKings takes the lowest margin for four major US leagues: NFL, NBA, NHL, and MLB. The margins for popular soccer leagues, like the Premier League and Bundesliga, range from 6% to 9%. The bookie doesn’t share publicly how margins are calculated.

Payment Options

Bettors can use a wide range of payment methods at DraftKings, including bank transfers, credit cards, e-wallets, mobile payment services, gift cards, and cash. Most of these options can be used for both deposits and withdrawals. This bookie doesn’t support cryptocurrency. 

For deposits, users can opt for Apple Pay, bank wire transfer, online banking, credit/debit cards (Visa, Mastercard, Discover, and American Express), DraftKings and electronic gift cards, PayPal, Venmo, and VIP Preferred (e-check). You can also top up your account using cash at various retail locations. The minimum deposit is $5, while the maximum deposit depends on the location and preferred banking method. The processing time is instant except for e-checks and wire transfers, which can take up to 5 days. 

The fastest withdrawal option offered by DraftKings is “cash at the cage” at the sportsbook’s retail locations. Apple Pay, Trustly Withdrawals, and card withdrawals take up to 24 hours. Online banking, PayPal, and Venmo payouts take several days. The maximum withdrawal is capped at $100,000. You can easily track the status of your withdrawal on your account, and there is an option to cancel it if you change your mind. 

DraftKings is highly transparent with its payment methods and the deposit and withdrawal process. The bookmaker’s help section contains detailed information about every option available, instructions on how to deposit or withdraw money, transaction limits, and estimated processing times.

Betting Variety

Punters can choose more than 20 sports to place their bets on. The best coverage is reserved for US sports: American football, basketball, ice hockey, and baseball. You can wager on major leagues, minor leagues, and college games. These sports, alongside soccer, have the most markets offered. However, you won’t be able to see the market counter in the header of the event and will have to switch between different sections in order to discover their full scope. 

Competitions Bet Types Betting Markets Bet Conditions
Nba LogoNBA 1x2, Double Result, Handicap, Odd/Even, Over/Under, Winner & Total Player Props, Race to N Points 1st Half, 1st Quarter, 2nd Quarter, 3rd Quarter, 4th Quarter
Nhl LogoNHL 1x2, Correct Score, First/Last Goal, Handicap, Odd/Even, Over/Under, Will there be overtime?, Winner & Total Goals, Period Result, Player Props, Shots on Goal 1st period, 2nd period, Include Overtime, Team 1, Team 2
Mlb LogoMLB 1x2, Correct Score, Handicap, Odd/Even, Over/Under Inning Result, Player Props, Race to X, Team Result 1st inning, 2nd inning, 3rd inning, 4th inning, 5th inning, 6th inning, 7th inning, 8th inning, 9th inning, Inning 1 to 5, Team 1, Team 2

Users can browse through an extensive selection of niche sports like lacrosse, cornhole, and darts. Esports coverage focuses on competitions and tournaments for popular video games like Counter-Strike, Call of Duty, Valorant, and League of Legends. You can also place wagers on the outcome of various political elections and winners of award shows like Oscars and Grammys. 

The most popular sports have the highest selection of bet types available. Besides the usuals like spread and moneyline, you will be able to stake on different periods in the game and select between an impressive number of prop bets. DraftKings also offers Same Game Parlays (SGP) for selected matches, allowing users to combine different predictions from the same game. There is an option to combine multiple SGPs in a single bet. 

Live Betting and Streaming

DraftKings’ live betting offer focuses on major competitions like the NFL, NBA, NHL, MLB, and popular soccer leagues. You will be able to place in-play wagers on college sports and selected events from other sports. The range of markets is impressive, and punters can stake on game winners, over/under in multiple categories, the outcome of the current or next quarter, and various player stats. High-profile games also have the SGP option included. 

DraftKings live betting

The shortcut to the live betting section displays a number of in-play events that are available at any given moment. You have the ability to browse through comprehensive statistics that are updated in real time for any live event you are interested in wagering on. You can set up notifications to inform you about the latest developments of every in-play match. The odds are refreshed instantly, and the change is highlighted with a special animation. 

Competitions Live Betting Live Streaming
Available Available
Available Available
Available Available
Available Available

DraftKings users can also watch various sports events through the streaming option. This includes in-network and nationally televised NFL games in partnership with BetVision. The option is available to punters in the US and Canada, but in order to access the stream, they need to place a bet on the game they wish to watch.

Bonuses and Promotions

Punters can take advantage of several bonuses and promotions offered by DraftKings. You can check out the full list below. 

DraftKings current welcome offer for new customers is “BET $5 GET $150.” In order to claim the bonus, you need to create an account with the sportsbook, make a deposit, and bet $5 on any event or market. There is no need to enter a promo code. The bookie will instantly credit your account with six $25 bonus bets. They expire in seven days. The winnings are paid in cash minus the amount of the free wager. 

You can also opt for a $1,000 deposit bonus offer. This one doesn’t bring much value to punters as you need to bet $25 to unlock just $1 in bonus. It means a total of $25,000 needs to be wagered to unlock the full amount.

Promotions for all DraftKings users are updated on a regular basis and frequently include profit boosts for bets made on certain leagues. Punters will also find a variety of event-specific incentives like “No Sweat,” where stakes on losing wagers are refunded in the form of bonus bets. The bookie’s refer-a-friend program allows you to get a reward if you bring a new user to the sportsbook. 

VIP Club

DraftKings’ loyalty program is called Dynasty Rewards. Users receive “Crowns” for their betting activity, with $1 wagered equaling 1 Crown. These Crowns can be exchanged for DK dollars, which can be used for placing bets or buying items in the Dynasty Rewards Store. As punters climb the tiers, they receive Crown boosts and unlock special missions. The higher tiers also come with perks like reload bonuses. 

All users become part of the loyalty program upon registration. The bookie has an invite-only VIP club. Members of this club may receive special promotions, tickets for sports games, and a personal account manager. 

Website

DraftKings website loads fast regardless of whether you use the standard or mobile connection. It has a crisp and clean design that makes navigation easy. The dark mode is the default, but you can switch to the light theme in the “My Account” section. The events and odds are clearly visible in both modes. 

DraftKings Website

The right side of the homepage contains a list of all available sports and a selection of popular leagues. This allows you to access them with just one click. The main page is dominated by a huge promotions banner, which can be annoying at times. The good thing is that the bet slip has a big display and doesn’t interfere with the rest of the website. 

The section “My Bets” is accessible at all times and contains an overview of all your bets, including open, settled, won, and lost wagers. Other helpful tools include a detailed Stats Hub, guides on how to bet on different sports, and odds and parlay calculators. Punters can also select a team and receive all the available markets associated with them. This last option only works for NFL, NBA, NHL, MLB, college football and basketball, and soccer. 

Mobile Betting

DraftKings offers one of the best mobile betting experiences on the US market. It has a fast, responsive, and well-optimized mobile website alongside exceptionally designed mobile apps for iOS and Android.

Mobile Web App

Gamblers who want to have access to mobile betting without downloading apps can opt for accessing DraftKings sportsbook through their mobile browser. The mobile web app is neatly designed, although it could use improvement in the placement of different sections. The banners are too big for the size of a smartphone screen. Also, you need to put some effort into finding the events you want to wager on if they are not highlighted on the main page. 

As soon as you tap on the odds of a certain market, the prediction is added to your bet slip in a pop-up fashion. You can minimize the slip, in which case it only displays the total odds and the number of wagers if you are creating a parlay. 

iOS App

Despite the efficient mobile site, the best way to use DraftKings on your smartphone is the app. The iOS app is available on the App Store and can be used on all devices that have iOS 15.0 or later. The app itself is fast and rarely glitches. It features an intuitive design that makes it easy to switch between different sports or access key sections like “My Account,” bet slip, and promos. It has a 4.8 rating on the App Store, based on 840K reviews. This places it in the top 12 best sports apps available on the US market. Among the sportsbook apps, it trails only FanDuel, which has a 4.9 rating. 

Security & Data Protection

DraftKings protects the confidential information of users using SSL (Secure Socket Layer) technology. It also advises users not to share their passwords and to keep their antivirus up to date. The bookie employs two-step verification (2-FA), which requires users to enter their password and code received on their mobile phone before accessing the account. This feature can be turned on or off in the “My Account” menu. The biometrics data is used for identification purposes. 

Player funds and winnings are kept in a segregated account to ensure protection. This account is managed by a legally independent subsidiary company, DK Player Reserve LLC.

Betting Tools & Features

DraftKings users have access to a variety of tools and features that can make their betting experience easier or more eventful. They allow them to interact with fellow gamblers, try out different ways of wagering, and gain access to helpful insights. 

Daily Fantasy

DraftKings started as a daily fantasy sports provider, and this service remains a big part of the company’s business. Users can create a team of real-life athletes and score points based on their performance. They then compete in head-to-head contests or tournaments to win cash rewards. There are a total of 16 different daily fantasy contest types that users can take part in. 

Pools

Bettors are able to enter various pools and compete with other users to win a share of the prize. Each pool has its own rules and entry fee. Once the user selects the pool they want to enter, they need to make a required number of predictions within a single game, tournament, or sport. Users with the most correct predictions are the ones who take the cash prize. DraftKings offers a large number of pre-made pools, while users can also create private pools to bet with their family or friends. 

Dynasty Rewards

Dynasty Rewards is DraftKings’ loyalty program. Once you register with the sportsbook, you are immediately enrolled and start on the Bronze level. There are five tiers in the program, with each tier coming with its own specific perks. This includes profit boosts, special promotions, and live experiences. You can climb the tiers by collecting tier credits, which are based on the wagering activity. In order to reach the final tier, Onyx, you also need to be invited by the bookie. 

DraftKings Social

The Social feature allows DraftKings users to interact with each other. They can have discussions about sports, give prediction tips, share their parlays, send direct messages, or form betting groups.

Pick6

In Pick6, users need to select a lineup of 2 to 6 players and choose whether those players will go over or under on a specific stat. Next, they need to place a desired wager amount. After that, they are automatically assigned to a contest featuring users who made the same number of picks with the same stake. The more predictions you get right, the bigger reward you can get. 

Leaderboards

DraftKings daily fantasy and casino users can also claim additional rewards by climbing the platform’s leaderboards. Daily fantasy users earn points based on their performance and can win DK dollars or tickets for fantasy contests if they rank at the top of the leaderboards. Casino users earn points through their gambling activity, and their high placement on leaderboards can get them casino credits and bonus funds, DK dollars, and physical rewards. 

DraftKings Network

Punters who want to stay up to date on the latest sports events and get valuable betting insights can turn to DratKings Network. It’s a free-to-watch streaming channel that features discussions and analysis shows like The Dan Le Batard Show with Stugotz, All the Smoke, Underdogs, and Pablo Torre Finds Out. 

Responsible Gambling

DraftKings has an admirable commitment to responsible gambling and employs several tools to support this initiative. You can browse it below. 

  • spending tracking tool icon
    Spending Tracker Tools
  • default limit tool icon
    Default Limits
  • parental control tool icon
    Parental Control Tools
  • third-party-spending-monitors
    Third-Party Spending Monitors
  • personalized risk massaging icon
    Personalized Risk Messaging
  • time session limit tool icon
    Time/Session Limit Tool
  • dual account monitoring icon
    Dual Account Monitoring
  • positive play tool icon
    Positive Play Tools
  • wager limit tool icon
    Wager Limit Tool
  • dynamic risk profiling icon
    Dynamic Risk Profiling
  • post loss reflections period icon
    Post-Loss Reflection Periods
  • withdrawal lock icon
    Withdrawal Lock
  • education and awareness tool icon
    Education and Awareness Tools
  • pre commitment tools icon
    Pre-Commitment Tools
  • family and friends exclusion icon
    Family and Friends Exclusion
  • reality check tool icon
    Reality Check Tool
  • gambling transactions blocking icon
    Gambling Transaction Blocking
  • restrict access to certain games icon
    Restrict Access to Certain Games
  • gamification of responsible gambling icon
    Gamification of Responsible Gambling
  • self assesment test icon
    Self-Assessment Test
  • betting history transperency icon
    Betting History Transparency
  • help line integration icon
    Help Line Integration
  • self-exclusion register paticipation icon
    Self-Exclusion Register Participation
  • charity contributions icon
    Charity Contributions
  • self exclusion tool icon
    Self-Exclusion Tool
  • cool off time out tool icon
    Cool Off/Time-Out Tool
  • mandatory breaks icon
    Mandatory Breaks
  • loss limit tool icon
    Loss Limit Tool
  • deposit limit tool icon
    Deposit Limit Tool
  • age verification system icon
    Age Verification Systems

DraftKings has a Responsible Gaming (RG) icon prominently displayed in the right corner of its website. By clicking on it, users can access the bookmaker’s RG center, which contains all the necessary information, tools, and tips for responsible gaming. 

In the RG center, users can access their Stat Sheet that provides details about all of their activity on DraftKings. They can set check-in reminders and alerts so the platform will notify them about the money and time spent on the sportsbook. You can also impose limits on deposits, wagers, and time spent on the platform. 

Bettors can catch a break with cool-off and self-exclusion tools. They will allow them to select a time frame during which they will be prevented from accessing DraftKings. 

DraftKings displays a detailed list of resources for gamblers who want to reach out for help. It contains contacts of non-profit organizations like the National Council on Problem Gambling and Gamblers Anonymous, as well as links for support materials. 

The bookmaker provides funding to state councils and affiliates of the National Council on Problem Gambling while also running advertising campaigns to raise awareness about responsible gaming. 

Customer Support

DraftKings offers 24/7 customer support through Live Chat. It is available during weekends and holidays. The only supported language is English. Users are first connected with a chatbot, which will provide the most likely solutions for their problems. You can request the assistance of a support agent only if this method turns out to be unsuccessful. 

Other ways to contact customer support include email and through social media platform X (former Twitter). Email assistance takes up to 24 hours, while @DK_Assist on X has limited availability hours (8 am – 12 am ET). There is no phone support, although you can request a callback.

DraftKings also has a detailed Help Center section, which can be reached from the main page. You are able to search topics that interest you, get answers to the most frequent questions, and access tutorials for creating an account. Users can check out video guides on the deposit and withdrawal process, among others. 

Betting Information Section

DraftKings’ website has a “How to Bet” section that provides betting education to users. It contains an introduction to the basics of betting, explanations of different types of wagers, and instructions on how to bet on different sports with practical examples. 

The section covers sports rules, explains different bonuses and promotions, and features a list of betting and sporting terminology. You can also use it to access odds and parlay calculators. 

DraftKings sportsbook doesn’t contain any news, betting strategies, or tips. Users can find this type of content on the DraftKings Network website. 

Sponsorship

DraftKings is a sports betting and daily fantasy partner of the NFL, MLB, WNBA, UFC, and PGA Tour. This allows them to access exclusive content from these leagues, have better product integration through events, and offer a better experience to users. 

The bookie also sponsors several professional teams, including the New York Giants, Boston Bruins, and Cleveland Guardians. It has endorsement deals with prominent athletes like basketball star LeBron James, Hall of Fame running back Emmitt Smith, skateboard legend Tony Hawk, and professional wrestler The Miz. 

What Bettors Say About DraftKings

Bettors are divided when it comes to DraftKings, but that is the case with any sportsbook out there. Users who are satisfied with the service praise its daily promos, the quality of the app, the great selection of wagering markets, the user-friendly design of the website, and fast payouts. The majority of the complaints on sites like TrustPilot and Reddit revolve around perceived bad odds, unpaid bonuses, inability to withdraw funds, locked accounts, and underwhelming customer support. 

DraftKings currently holds a TrustScore of 1.2 stars on TrustPilot. However, this is almost identical to other major US sportsbooks. FanDuel has 1.2 stars, BetMGM has 1.3 stars, and Caesars has 1.6 stars. 

Besides Betting

DraftKings offers its users access to casino games. Due to legal restrictions, it is only available in Connecticut, Pennsylvania, Michigan, New Jersey, West Virginia, and Ontario. 

DraftKings casino review

DraftKings casino contains hundreds of slots by reputable game providers like Microgaming, Evolution Gaming, and NetEnt. Most of them have a Demo version, allowing you to test them out before you play with real money. You can also try out roulette, live blackjack, craps, and progressive jackpots. 

How to Sign Up

To create a new account with DraftKings, follow these steps: 

  1. 1. Click on “Sign Up
    How to Sign in to DraftKings 1

    Visit the DraftKings website and locate a banner with the description of the welcome bonus and the button “Sign Up." Click on the button to initiate the registration process. Alternatively, you can click on the “Log In" button in the right corner and then select the “Sign Up" option. 

  2. 2. Create Your Account
    How to Sign in to DraftKings 2

    You need to create your account by entering your email, preferred username, password, and mobile phone number. You can also enter a promo code if you have one.

  3. 3. Confirm Your Identity
    How to Sign in to DraftKings 3

    Next, you will have to enter your personal information. This includes full legal name, date of birth, home address, and last four digits of your social security number (SSN).

  4. 4. Identity Verification
    How to Sign in to DraftKings 4

    After you’ve confirmed your identity, the bookmaker will use the provided information for automatic verification. If the process fails for any reason, you will be required to provide a photo of your driver’s license or ID card in order to use your account.

How to Sign-in

  1. 1. Click on “Log In“
    How to Sign in to DraftKings 5

    Visit the DraftKings website and click on the green “Log In" button in the right corner.

  2. 2. Enter Email and Password
    How to Sign in to DraftKings 6

    Now, you need to enter the email and password you used while registering. Click on the “Log In" button at the bottom to access your account. 

Bottom Line

DraftKings sportsbook is one of the best choices for bettors in the US and Ontario, Canada. While it definitely has its downsides, like underwhelming customer support and limitation of winning players, its positives prevail:

  • Great coverage of popular US sports and soccer alongside an impressive selection of prop bets
  • User-friendly mobile betting with highly rated iOS and Android apps 
  • The loyalty program offers generous rewards
  • Availability of daily fantasy sports section and casino (in certain locations)
  • Admirable dedication to responsible gambling
  • Wide selection of payment methods 
  • Abundance of betting tools and other features for punters
  • Competitive welcome offer and plenty of promotions on a weekly basis
Open Acc at DraftKings

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Frequently Asked Questions

  • How to withdraw money from DraftKings?
    Follow the steps below when you want to withdraw. Log into your DraftKings account. Click on the profile button, which will reveal different options. Scroll down to find the “Withdraw” button. Go through the “Things to Know Before Withdrawing”. Then click “Got It”. The “Withdraw Funds” page comes next, where you enter the amount and the Withdrawal method. Finally, click “Request Withdrawal”.
  • How long does DraftKings take to pay out?
    There is no specific period, as the transaction speed will depend on your payment service. For instance, DraftKings estimates that PayPal withdrawals may take more than 2 days, while withdrawals through checks can take 5-7 days before they reflect. However, the fastest channel is the “Cash at Cage” method, where players can get their funds within an hour.
  • What is the DraftKings promotional code?
    You don’t need a promotional code to access most DraftKings bonuses. Create and verify your account, and DraftKings will give you the prize. For the occasional bonuses, DraftKings only gives these to selected players. You will get a promotional code in your email if you qualify for the promo.
  • Still have questions?
    Ask our experts

Similar bookmakers you might also like:

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Jimmy E
Author
Writer & Tipster

Jimmy is our on-duty tipster and writer. His favorite sports are cricket, tennis, and basketball. If you’re looking for the best betting tips in the business, Jimmy’s your guy. His tips and events previews are among the most read at BetZillion.

DraftKings Reviews
(7)
Andati Abednego

5.0

RatingRatingRatingRatingRating
3 months ago

I've been sports betting for three years. draftkings was my first choice. It's perfect. I love it. Never had a problem. Great daily promos, great rewards, nice app.

Alexander Hamilton

5.0

RatingRatingRatingRatingRating
7 months ago

Love the promos, but the wagering requirements can be a bit much.

Ahmed Hafiene

5.0

RatingRatingRatingRatingRating
11 months ago

I’ve been using DraftKings for a while now, and overall, it’s been a great experience. The platform is easy to navigate, whether I’m placing a bet or joining a daily fantasy contest. They offer a wide variety of sports and betting options, which keeps things interesting.

What I really like is how smooth the mobile app runs. Deposits and withdrawals have been quick for me, and they often have solid promotions and bonuses that add extra value. I also appreciate that their customer support has been responsive whenever I’ve had questions.

If I had to point out one downside, it’s that some of the DFS contests can be super competitive, but that’s expected with a big platform like this.

Overall, I trust DraftKings and would definitely recommend it to anyone looking to get into sports betting or daily fantasy sports.

reza pahlevi

5.0

RatingRatingRatingRatingRating
1 year ago

The app is super smooth—one of the best I’ve used for betting.

maya fasahi

5.0

RatingRatingRatingRatingRating
2 years ago

Great for daily fantasy and sports betting, but the interface feels crowded at times.

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