- License number OGL/2024/587/0621
- Account number 147039
- Granted 26/03/2025
- Status Active
1win Review
All-in-One Sportsbook
1win was formerly known as FirstBet and was founded in 2016 before rebranding in 2018. The bookie is known for providing over 10,000 daily pre-match and live events on 25+ sports markets. Similarly, it also offers live streaming on major sports and Esports competitions to in-play bettors.
Since its launch, 1win has gained a reputation for its massive sports coverage and accessibility, but there is more to the bookmaker than meets the eye. This article provides an objective review of all the features available at 1win.
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Casino
Bookmaker Owner (head company) | 1WIN N.V. |
Website | 1win.pro |
Founded | 2016 |
Online Since | 2016 |
Support Email | support@1win.social |
Support Phone Number | 8 800 301 77 89 |
Social media | Instagram, Telegram, WhatsApp, Youtube |
Currencies | ARS, AUD, AZN, BDT, BRL, BTC, BWP, BYN, CAD, CLP, COP, CRC, CZK, EGP, ETH, EUR, GEL, HKD, IDR, ILS, INR, JPY, KES, KRW, LKR, LTC, MXN, MYR, NGN, NZD, PAB, PEN, PHP, PLN, RUB, SEK, SGD, SLE, THB, TRX, TRY, UAH, USD, USDT, UYU, VES, VND, ZAR |
Languages | Arabic, Azerbaijani, Bengali, Chinese, English, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Kazakh, Korean, Malay, Marathi, Northern Uzbek, Polish, Portuguese, Romanian, Russian, Spanish, Swahili, Tagalog, Tajik, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese |
Licenses | Curacao Gaming Control Board (GCB) |
Target Markets | Aland Islands, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Canary Islands, Cape Verde, Central African Republic, Chad, Channel Islands, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Cote dIvoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Falkland Islands, Faroe Islands, Fiji, Finland, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Isle of Man, Israel, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Macau SAR China, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Palau, Palestinian Territories, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & PriÂncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Sri Lanka, St. Barthelemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Swaziland, Sweden, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia |
Restricted Countries | Albania, Barbados, Brazil, Cayman Islands, Ethiopia, France, Haiti, Iran, Iraq, Italy, Jamaica, Latvia, Lithuania, Malta, Namibia, Netherlands, North Korea, Pakistan, Panama, Serbia, Spain, Switzerland, Syria, Ukraine, United Kingdom, United States, Zimbabwe |
Target States | Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon |
Licensed Countries | Curacao |
Software | 1Play, 1x2 Gaming, 4ThePlayer, 5men, 7 Mojos, AllWaySpin, Amatic, Apollo Games, AuthenticGames, Bally, Belatra, Bet2Tech, BetSoft, Betsolutions, BF Games, BGaming, BigTimeGaming, Blackpudding, BluePrint Gaming, Boomerang, BoomingGames, BooonGo, Caleta, CQ9, CT Gaming, Dice Lab, EAGaming, Edge Gaming, EGT, Elbet, Electric Elephant, Elk Studios, Endorphina, Evolution Gaming, Evoplay, Eyecon, Fantasma, Fazi, Felt Gaming, Fugaso, Gamesinc, Gameslab, Gamomat, Gamshy, Gamzix, Ganapati, GIVME, Golden Hero, Golden Race, Habanero, Hacksaw, High 5 Games, HoGaming, HolleGames, Igrosoft, IronDog, iSoftBet, KAGaming, Kalamba Games, Kiron, Leander Games, LEAP, Lighting Box, LIW, Mancala, Mascot, Matrix Studio, Maverick, Max Win Gaming, Microgaming, MrSlotty, NetEnt, Netgame, NolimitCity, Northernlights, NSoft, OneTouch, ORYX Gaming, PariPlay, PG Soft, Platipus, Play Pearls, PlayBro, PlayNgo, Playson, Playtech, Playzido, PragmaticPlay, PushGaming, Quickspin, Red Tiger Gaming, RedRake, Reel Play, ReelNRG, RelaxGaming, Retro Gaming, Revolver, Ruby Play, SA Gaming, Sapphire Gaming, Silverback, Simple Play, SkillzzGaming, SKYWIND, Slot Exchange, Smartsoft, SpadeGaming, Spinmatic, Spinomenal, Spribe, Stakelogic, STHLM Gaming, Super Lotto, Thunderkick, TomHorn, Triple Cherry, TrueLab, TVbet, VelaGaming, Vivogaming, Wazdan, WorldMatch, YGGDRASIL |
Sport Types | American Football, Australian Rules Football, Auto Racing, Badminton, Baseball, Basketball, Beach Soccer, Beach Volleyball, Bowls, Boxing, Canadian Football, Chess, Cricket, Darts, Esports, Fantasy Sports, Field Hockey, Floorball, Football, Futsal, Gaelic Football, Golf, Handball, Hurling, Ice Hockey, Kabaddi, Lacrosse, MMA, Motorcycle Racing, Netball, Pesapallo, Rugby League, Rugby Union, Snooker, Table Tennis, Tennis, Virtual Sports, Volleyball, Water Polo |
Esports games | Call of Duty, Cross Fire, CS2, CS:GO, Dota 2, EA Sports FIFA, Halo, King of Glory, League of Legends, Mobile Legends, Overwatch, Overwatch 2, Rainbow Six Siege, StarCraft, StarCraft 2, Valorant |
Other Products | Casino, Games, Live Casino, Lottery, Poker |
Number of Sport Games | 39 |
Number of Sport Events | 228 |
Live Events Daily | 254 |
Live Events Monthly | 7620 |
Pre-match Events per Month | 7920 |
Min. Bet | $0.10 |
Max. Profit | Unlimited |
Min. Deposit | $1 |
Deposit Charge | Free of charge |
Min. Withdrawal | $1 |
Withdrawal Time | Up to 4 working days |
Payout | 95% |
Types of Odds | Decimal |
Rating Details
Here is a summary of 1win’s performance drawn from hands-on evaluation.
1win Compared to Other Market Leaders
1win covers over 25 sports markets, which is more than the 15+ listed at Roobet. Competitors like Stake, 22Bet, bet365, and LeoVegas offer about 30+ sports markets, giving them a broader spread. In virtual and fantasy sports, 1win ranks high, with only bet365 matching its coverage. Most other competitors do not feature fantasy sports at all.
The platform is more flexible with its payment options. It accepts both fiat and cryptocurrencies, a feature that bet365 and LeoVegas lack. Roobet accepts crypto, but it supports only about eight popular ones, such as BTC, LTC, DOGE, and XRP, compared to 1win’s 15+. 22Bet supports over 20 cryptocurrencies, and Stake accepts over 30, but it does not directly accept fiat payments like 1win.
For on-the-go users, 1win has a mobile app, a feature that Stake and Roobet do not provide. Users get a four-tier welcome package at 1win, which is more generous than the up to $30 on the first deposit offered by bet365 and Betway. 22Bet’s 100% bonus up to €122 is the second best after 1win, and LeoVegas’s 100% up to €100 profit boost is a distant third. Sites like Stake and Roobet do not give any rewards to new users.
About 1win and 1win N.V.
1win.pro is operated by 1win N.V., a company incorporated in Curacao with Company Number 147039 and with registered address at Dr. H. Fergusonweg 1, Curacao. It holds a license OGL/2024/587/0621 under the Curacao Gaming Authority, in accordance with the National Ordinance on Games of Chance. Payments are handled by MFI Investments Limited, which has a registration number HE 386738, located in Nicosia, Cyprus, and is a subsidiary of 1win N.V.
Publicly available information gives only limited insight into the financial size or audited financial health of 1win N.V.; there are no recent annual reports or verified financial statements in the public domain at the time of writing, which means independent assessment of profitability, liquidity, or solvency is not possible. The holding structure places MFI Investments as the payments / operational subsidiary under the umbrella of 1win N.V., but details about other subsidiaries or full ownership stakes are not clearly disclosed.
1win targets international sports bettors with a strong focus on emerging markets. It promotes itself via sports ambassador relationships, Esports sponsorships, and brand campaigns that raise its visibility among younger, digitally active audiences.
In terms of ESG (Environmental, Social, Governance) and responsible business principles, 1win has not published a detailed ESG report or a clearly structured annual CSR report that meets international reporting standards. Nevertheless, 1win offers several responsible gambling tools, such as deposit limits, session time limits, loss limits, self-exclusion, and age verification measures. On the social side, it has shown capacity for charitable work: it ran free health screenings in Enugu and Anambra States through partnership with Helpers Social Development Foundation, covering diabetes and cardiovascular checks for about 10,000 people. It also organized recycling drives in Ibadan through the Plastic Waste Exchange project with Recycledge. Outside of Africa, 1win responded to heavy flooding in Argentina via its charity arm, providing emergency relief aid to affected communities.
Where You Can Bet With 1win
1win has multiple licenses from local and offshore authorities. In Nigeria, it operates under License No. OYSGB/CASB/241008, issued by the Oyo State Gaming and Lottery Board and regulated by the National Lottery Regulatory Commission.
Offshore Jurisdictions
1win holds a Curacao eGaming master license, license number 8048/JAZ2018-040. This license permits 1win to operate in many countries around the world, including India, Kenya, Cameroon, and others, where local authorities accept offshore regulation.
Curacao Gaming Control Board (GCB)
Regulatory Track Records
1win operates in several jurisdictions, which places it under the scrutiny of multiple regulators. Public information shows that its activities have drawn attention from authorities in some regions, and it has also experienced significant security incidents.
In Kazakhstan, authorities have opened an investigation into 1win’s online casino over allegations of unlicensed operations, with reports of property and funds being seized during the process.
The platform also experienced a major security breach that exposed more than 96 million user records, including email addresses, phone numbers, IP addresses, dates of birth, geographic location, and hashed passwords. While serious, this incident is a security issue rather than a regulatory sanction.
Odds
1win’s odds are one of the highest in the market. Besides being released up to 1 week in advance, the average margin of 4.5% means punters get higher payouts on potential winnings. For niche games or less-followed events, the vig can rise to about 5%. Although not as competitive, it is still on par with several major competitors.
Leagues | Average Margin | Average Payout |
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6% | 94% |
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7% | 93% |
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7% | 93% |
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6% | 94% |
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7% | 93% |
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7% | 93% |
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6% | 94% |
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7% | 93% |
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7% | 93% |
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7% | 93% |
Although 1win’s odds are clear and easy to understand, they are exclusively in decimal format. This may limit the platform’s appeal to users who are accustomed to fractional (UK) or moneyline (US) odds formats, as no conversion tools are built into the site.
Confirming wagers takes less than 2 seconds, which comes in handy during live events where odds are constantly changing. Even better, you can reduce this even further by setting it to accept any odds to reduce confirming each bet individually.
Another perk users get is access to their betting history. This allows you to analyze past wagers, track performance, and even develop strategies. The only disadvantage to this is that you can neither download your history nor request it to be sent to you.
Payment Options
1win offers a wide selection of payment methods, which allows users to fund and withdraw from their accounts in different ways. Traditional options include Visa, MasterCard, bank transfers, Payeer, Skrill, MuchBetter, and other popular methods. On-the-go users can also use mobile payments such as Apple Pay and Google Pay. The platform supports over 20 local currencies, including ARS, BRL, BYN, INR, KES, NZD, CAD, and PLN. Depending on your local currency, you get access to region-specific banking options, such as UPI for Indian users or Flutterwave for Nigerian users. 1win also accepts about 15 cryptocurrencies, including BTC, USDT, LTC, ZCash, BNB, and BCH.
The minimum deposit is $5, and the minimum withdrawal is $20 or its equivalent. Deposits are credited instantly, but withdrawal times vary by method. Bank cards and transfers can take up to 24 hours, e-wallets typically process within an hour, and cryptocurrencies offer near-instant credit.
1win does not charge for transactions, though payment providers may impose their own fees. Gas fees for cryptocurrency transactions are also the responsibility of the user.
A downside is that the betting site does not provide a detailed guide on how to use each payment option, especially cryptocurrency, directly on its official website, though there are dedicated external websites with these instructions.
Betting Variety
There are over 25 traditional sports at 1win. Some popular examples include football, table tennis, baseball, and basketball. If you prefer exploring specialty sports, options like darts, UFC, and Esports are available.
Punters will find several Crossfire, Overwatch 2, LoL, and StarCraft 2 tournaments. Similarly, there are virtual and fantasy sports such as football, horse racing, etc. If you are uninterested in these options, there are non-sporting alternatives under Polybet where you can stake on technology, space, politics, cryptocurrency, and the economy.
Competitions | Bet Types | Betting Markets | Bet Conditions |
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1x2, Both Teams to Score, Correct Score, Double Chance, Double Result, Draw No Bet, First/Last Goal, Handicap, Odd/Even, Over/Under, Win from Behind, Win to Nil | Goals, Player Props | 1st Half, 2nd Half, Both Halves, Either Half, Range, Team 1, Team 2 |
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1x2, Both Teams to Score, Correct Score, Double Chance, Double Result, Draw No Bet, Handicap, Odd/Even, Over/Under, Win from Behind, Win to Nil | Goals | 1st Half, 2nd Half, Both Halves, Either Half, Range, Team 1, Team 2, Time Interval |
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1x2, Both Teams to Score, Correct Score, Double Chance, Double Result, Draw No Bet, First/Last Goal, Handicap, Odd/Even, Over/Under, Win from Behind, Win to Nil | Cards, Corners, Goals, Shots, Shots on Goal | 1st Half, 2nd Half, Both Halves, Either Half, Range, Team 1, Team 2 |
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1x2, Both Teams to Score, Correct Score, Double Chance, Double Result, Draw No Bet, First/Last Goal, Handicap, Odd/Even, Over/Under, Win from Behind, Win to Nil | Goals | 1st Half, 2nd Half, Both Halves, Either Half, Range, Team 1, Team 2, Time Interval |
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1x2, Both Teams to Score, Correct Score, Double Chance, Double Result, Draw No Bet, First/Last Goal, Handicap, Odd/Even, Over/Under, Win from Behind, Win to Nil | Goals | 1st Half, 2nd Half, Both Halves, Either Half, Range, Team 1, Team 2, Time Interval |
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1x2, Both Teams to Score, Correct Score, Double Chance, Double Result, Draw No Bet, First/Last Goal, Handicap, Odd/Even, Over/Under | Goals | 1st Half, 2nd Half, Both Halves, Either Half, Team 1, Team 2, Time Interval |
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1x2, Both Teams to Score, Correct Score, Double Chance, Double Result, Draw No Bet, First/Last Goal, Handicap, Odd/Even, Over/Under, Win from Behind, Win to Nil | Goals | 1st Half, 2nd Half, Both Halves, Either Half, Range, Team 1, Team 2, Time Interval |
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1x2, Both Teams to Score, Correct Score, Double Chance, Double Result, Draw No Bet, First/Last Goal, Handicap, Odd/Even, Over/Under, Win from Behind, Win to Nil | Cards, Corners, Goals, Player Props | 1st Half, 2nd Half, Both Halves, Either Half, Range, Team 1, Team 2, Time Interval |
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1x2, Double Result, Handicap, Odd/Even, Over/Under | Quarter Result, Race to N Points, Race to X | 1st Half, 1st Quarter, 2nd Quarter, 3rd Quarter, 4th Quarter, Include Overtime, Team 1, Team 2 |
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1x2, Odd/Even, Over/Under | Inning Result | 1st inning, Including extra innings, Inning 1 to 5, Team 1, Team 2 |
In addition to its large sports coverage, 1win provides wagers on international leagues and 25+ countries such as Ukraine, the US, Turkey, Switzerland, Norway, and China.
For every match, you can expect to find up to 100 ways to wager on most games, especially popular ones. The options range from simple ones like match winner and totals to more advanced ones like team props and period markets. Bet builders are not available.
To aid in your research, 1win provides accurate stats such as h2h, team form, players’ stats, etc. The only downside is that they are not shown inside each fixture; instead, you have to visit the dedicated stats page.
Live Betting and Streaming
1win’s in-play section covers popular and niche sports such as soccer, tennis, handball, and Esports. Around 300 fixtures go live each day. Depending on the match popularity, there are 99+ betting options, including spreads, totals, next goal, and team or player props. Like the pre-match area, real-time stats are not attached to individual fixtures. You must visit the dedicated statistics page to view data such as head-to-head and team form, which slows access during betting.
Live streaming is available for major NFL, NBA, NHL, and top Esports leagues. For minor tournaments, 1win provides a match tracker showing live scores, possession, cards, substitutions, and other updates. This tracker makes it easier to follow events and react to changes without leaving the betting screen.
Competitions | Live Betting | Live Streaming |
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Bonuses and Promotions
1win offers a broad range of bonuses and promotions with simple claiming steps and transparent conditions. The promotions are easy to activate, and most have low wagering requirements compared to industry standards.
Welcome Bonus: You receive up to 500% spread across your first four deposits. The distribution is 200% on your first deposit, then 150%, 100%, and 50%, respectively. The actual maximum varies by region. Nigerians can claim up to ₦806,268; some regions have a cap of $558.97.
Combo Bonus: When you place a multiple bet with at least five legs, you receive a percentage boost between 7% and 15%.
1win Coins: You earn coins every time you place a wager on any sport. The rate varies by region. For example, you need to stake €15, $15, £10, C$12.5, or ₦24,250 to earn one point. Once you accumulate at least 1,200 points, you can redeem them for €8, $8, £5, C$6.25, or ₦12,125. You earn points regardless of whether you lose or win the bet.
The promotions are simple to claim, and the wagering requirements are low, which makes them easier to convert into real funds.
Website
The 1win website is user-friendly. The homepage has a clean layout with main features, such as the registration/login buttons, deposit, bonuses, sports, etc., at the header of the page. You will also find live and upcoming events taking the spotlight on the page.
Sports markets are arranged in a horizontal slider right after this header. This is a more user-friendly design than having it at a fixed sidebar, as it gives more space for pre-match and live events. Upon clicking any of the available markets, it expands to show you the leagues or tournaments there. This cuts down the number of times you will need to click to get to what you are looking for.
The website supports multiple languages, including Telugu, Turkish, Uzbek, Spanish, Polish, Chinese, and over 10 other options, which makes it accessible to a global audience. It also offers a dark theme, which reduces eye strain and improves visibility during long browsing sessions.
Despite its unique arrangement and clutter-free design, 1win’s website still has several areas of improvement. The sports markets are not arranged in alphabetical order, instead opting for relevance order. Although this speeds up access to high-demand events, it makes finding specialty sports or tournaments slower, especially if you don’t use the search bar.
Not only this, but the betslip layout differs by region. On the Nigerian version, the betslip is retractable. This allows the main content area to stay fully visible. In contrast, on the Canadian version, the betslip stays fixed, which can block parts of the page.
Mobile Betting
1win’s mobile version keeps the same layout and features as the desktop site. Menus, deposits, withdrawals, and bet history remain accessible without extra steps. The site is cross-platform, so it works on all gadgets regardless of screen size.
Mobile Web App
The mobile web app is an excellent alternative for users who want fast account access without downloading an application. Its main benefit is that it does not require storage space on your device. For iOS users, this is an effective way to have an account icon directly on the home screen. To add the web app, open the site in your browser, tap the share icon, and select “Add to Home Screen.”
Android App
Android users can download the mobile app from the site for easier access to their account. The app requires about 100 MB of space and can be downloaded manually by clicking the “Application for Android” at the bottom of the website. The app supports push notifications, which makes it possible to get real-time updates even when you are actively on the site. The only downside is that since it’s not available on the Google Play Store, automatic updates and Play Store security checks aren’t available.
Security & Data Protection
1win safeguards punters by using industry-standard TLS to encrypt all personal and financial information. The same also applies when transferring your data between data centers. With this, third parties will be unable to gain unauthorized access to your information. Speaking of data, the platform complies with the General Data Protection Regulation (GDPR) 2016/679. Other security and data protection features include limiting access to users’ information to authorized staff, contractors, and agents who require it for processing.
Betting Tools & Features
1win provides a range of built-in tools that improve your sports betting experience. These features are designed to give users more control, information, and flexibility when managing their bets.
1win Statistics
1win has a dedicated page with detailed statistics for all available sports markets. It’s not limited to popular NFL, NBA, or NHL events but also covers regional matches and specialty sports like futsal and darts. The stats include head-to-head records, fixtures, team performance tables, referees, stadium information, and other match details. This section is available in over 10 languages, including Portuguese, Tagalog, Polish, Spanish, and French.
Cash Out
This feature allows you to settle your bet before the event ends. At 1win, only full cash out is available, which allows you to take your winnings or cut losses in one move without waiting for the final result.
Bet Code
The Bet Code feature lets you generate a unique code for your selected bets. You can share this code or reuse it to place the same wager instantly. This saves time and simplifies the process of repeating or sharing bet slips.
Responsible Gambling
1win makes a range of responsible gambling tools easy to access through a clearly marked section in the footer, registration flow, and account settings. The platform allows you to set session limits to control how long you stay logged in. It also offers deposit limits to restrict how much money you can add to your balance and wagering limits to cap your total bets. All limits can be set daily, weekly, or monthly. Tightening a limit takes effect immediately, but loosening a limit triggers a 24-hour waiting period before it applies.
If you are unsure about your gambling habits, 1win provides a 10-question self-assessment test. Answering “yes” to five or more questions signals that you may benefit from one or more of these tools.
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Dynamic Risk Profiling
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Post-Loss Reflection Periods
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Withdrawal Lock
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Education and Awareness Tools
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Pre-Commitment Tools
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Family and Friends Exclusion
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Reality Check Tool
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Gambling Transaction Blocking
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Restrict Access to Certain Games
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Gamification of Responsible Gambling
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Self-Assessment Test
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Betting History Transparency
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Help Line Integration
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Self-Exclusion Register Participation
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Charity Contributions
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Self-Exclusion Tool
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Cool Off/Time-Out Tool
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Mandatory Breaks
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Spending Tracker Tools
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Default Limits
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Parental Control Tools
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Third-Party Spending Monitors
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Personalized Risk Messaging
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Time/Session Limit Tool
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Dual Account Monitoring
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Positive Play Tools
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Wager Limit Tool
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Loss Limit Tool
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Deposit Limit Tool
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Age Verification Systems
1win also partners with several leading gambling support organizations. Gambling Therapy offers multilingual online support and live chat. GamCare provides free counseling and treatment referrals. Gamblers Anonymous runs peer support meetings. Gamble Alert raises awareness and connects people with helplines. These partnerships ensure users can easily find external help and resources directly from the 1win platform.
Customer Support
Effective customer support is essential for resolving issues quickly and keeping users updated. 1win has four dedicated email addresses to handle different topics such as technical problems, account security, financial queries, and general inquiries. Responses typically arrive within 24 hours.
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Email (1)
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Phone (1)
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Physical Office Support
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Live Chat
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Contact Form
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Mobile App Support Chat
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Community Forum
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Knowledge Base/Help Center
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Facebook Messenger
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Telegram
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WhatsApp
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X.com
1win also provides live chat support. The chat starts with a chatbot that answers basic questions about deposits, withdrawals, registration, and other common issues. When the query requires human attention, the system connects you to an agent in under 30 seconds.
During testing, the support team often gave scripted responses similar to the chatbot, which means it is difficult to get personalized help. This process took longer compared to competitors of the same standard. You also cannot download a transcript of your conversation, which limits record-keeping. Another drawback is the absence of a searchable FAQ or help center with guides or troubleshooting resources.
Betting Information Section
1win does not have a dedicated blog section where you would normally find betting news, tutorials, or expert tips. Instead, it offers a central “Rules” tab that contains detailed information on sportsbook terms, guides on managing crypto wallets, and explanations of how specific sports bets work.
Sponsorship
1win actively promotes its name through sports and Esports sponsorships. According to its official pages, the bookmaker lists a partnership claim with FIFA and UEFA competitions, such as the FIFA Men’s World Cup and the UEFA Champions League, but these claims cannot be independently verified beyond what is written on its website. It also claims support for high-profile sports bodies like UFC, WTA, FIBA, NHL, ATP, and ITF, making itself a multi-sport sponsor across football, tennis, basketball, hockey, and combat sports.
In Esports, 1win goes further by operating its own Counter-Strike 2 roster with players like HObbit and oz1k and by running tournaments under the “1win Series” brand for Dota 2, including events such as 1win Series Dota 2 Punch and 1win Not Int 2. These activities help build its presence within competitive gaming rather than only attaching its name to existing leagues.
The company also names Australian cricketer David Warner as an ambassador, a role publicized on its Indian-facing ambassador pages. Warner’s involvement is used to front social campaigns and marketing for the platform.
In addition to sponsorship, 1win’s affiliate program acts as one of its main promotional drivers. Users get from 50% in revenue share or up to $200 CPA.
What Bettors Say About 1win
On the Trustpilot page for 1win.Pro has a score of 4.6 out of 5 based on around 473 reviews. Reviewers mentioned its easy navigation on web and app, fast and hassle-free deposits and withdrawals, and a wide range of sports/markets. Even on the Trustpilot page for the Nigeria site, which gets a lower rating of 3.2 from 183 reviews, users still praise the site for the selection of sports betting options, attractive bonuses, and fast deposits.
On the negative side, gamblers often complain about withdrawal issues: delays, requests for repeated verification, or even blocked withdrawals when they make winnings. Promotions draw criticism as misleading: high wagering requirements or vague terms make it hard to claim rewards. Customer support gets mixed reviews: some say support responds well; others report slow responses or generic replies that don’t resolve issues.
When set against other major sportsbooks, 1win’s reputation lands somewhere in the middle. Stake.com has a TrustScore of 4/5 from 12,700+ reviews, with many users saying withdrawals are reliable and support is more responsive. bet365 has a lower score, around 1.5/5 in some regions’ Trustpilot pages (UK, etc.), with frequent complaints about account restrictions, unclear bonus rules, or payment delays. Compared to Betway, LeoVegas, 22Bet, and Roobet, 1win’s TrustScore is generally higher than those with many unresolved complaints but lower than the most trusted ones, like Stake, in certain user communities.
Besides Betting
1win hosts over 10,000 casino games from more than 25 software providers, including Kalamba, Hacksaw Gaming, BGaming, Amatic, 3 Oaks Gaming, Pragmatic Play, and BetSoft. Variety is its main strength, offering different types of online slots such as classic three-reel slots, video slots with bonus rounds, and progressive jackpot slots.
It also includes quick games such as crash, bingo, and many more instant-play options. Users can favorite their preferred titles for easy access and use the built-in search bar to locate any game or provider quickly.
A randomiser feature recommends games if you do not know where to start, which makes navigation easier for newcomers and regulars alike. This setup creates a wide and easily accessible casino section alongside its sportsbook.
How to Sign up
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1. Click on Registration
Click on the “Registration" button at the top right corner of your screen.
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2. Choose Registration Method
You can choose to connect your social media account, such as Telegram, VKontakte, Gmail, etc., to 1win. Alternatively, you can opt for the “Quick" option, where you input details like your phone number, preferred currency, email address, and password manually.
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3. Create Account
Fill in your details as required and submit the form. Your account will then be created instantly.
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4. Make First Deposit
Once registered, you will be prompted to make your first deposit using your preferred payment method.
Bottom Line
- Extensive Sports Coverage: There are over 25 traditional sports markets at 1win. This does not include Esports and virtual sports, which puts the total daily fixtures to over 10,000. Despite the massive coverage, sports aren’t arranged in alphabetical order, and you won’t find complex betting options such as bet builder there.
- Wide Selection of Bonuses: From welcome bonuses to freebies like cashbacks and free bets for existing users, 1win has several promotions to choose from. Another perk is that these offers are customized to different regions to reflect their preferences. Limits and wagering requirements differ by region.
- Limited Customer Support and Assistance Channels: There are email and live chat support channels that operate around the clock. However, the live chat’s responses feel scripted, despite being handled by human representatives. Also, there is no FAQ section for self-help. The “Rules” section, which contains betting information such as sports rules and how to manage crypto wallets, isn’t regularly updated and lacks hands-on, helpful information such as betting strategies and game analysis.
- Cross-Platform Accessibility & Mobile App: 1win’s website isn’t just accessible on PC; its mobile version is equally user-friendly with quick access to features such as odds, live streaming, and support. For on-the-go users, there is an Android mobile app, which can be downloaded from the website. iOS users will have to rely on the mobile web app alternative.
Frequently Asked Questions
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Is 1win safe and legit?Yes, 1win is safe and legit. The platform is licensed and regulated by the Government of Curacao. It is also regulated under your specific country’s betting laws.
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Is the 1win app real or fake?The 1win app is real and easy to use. You can download the app directly from the App Store (iPhone users) or Google Play (Android users).
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How to use the bonus at 1win?All bonuses and promotions at 1win have stringent requirements. The main requirement is that you must wager on betting markets with odds of at least 3.0.
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How long does 1win withdrawal take?1win withdrawal times vary depending on the banking method. Bitcoin withdrawals are instant, while all other options take between 3 and 5 business days.
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What is the minimum deposit at 1win?The minimum deposit ranges from $1 to $10, depending on the banking method. Deposit limits also vary and can exceed $1,000.
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Does 1win restrict bettors from some countries?1win is an international online sportsbook in dozens of countries. Unfortunately, it doesn’t accept bettors from some countries.
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Does 1win accept Indian rupees?Yes, 1win accepts the Indian Rupee for deposits and withdrawals. It also accepts many other currencies, including the dollar, euro, and Bitcoin.
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Does 1win have a mobile app?Yes, 1win has mobile apps for iPhone and Android users. The apps contain all of the features available on the main website.
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How to delete the 1win account?You can delete your 1win account by contacting customer support. It is worth noting that account deletion erases everything, including any impressive records you may have set.
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Who is the 1win owner?1win is owned by Alenesro Ltd, a reputable company based in Cyprus. It is also licensed and regulated in Curacao.
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5.0
The minimum deposite is low and i can bet with 0.10 dollars this is an advantage for low balance and the payment method is crypto.
4.0
I have had a great experience with 1win and would highly recommend it. I only lack the app
5.0
1win is fantastic! A safe, legal, and trustworthy sports betting platform. Their bonuses are generous, registration is simple and quick. Recommended!
5.0
Great customer support and a very nice experience with this platform. Withdrawals take a short time and I also like the minimum deposit amount
5.0
The coefficients vary, but in most cases, high ones do not underestimate and the results do not cut.